Legal
Effective Date: March 16, 2026 | Last Updated: March 16, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Solai Financial Group, a California limited liability company ("Solai," "we," "us," or "our"). By accessing or using our website at solaifinancial.com, our Client Portal, or engaging our professional services, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a business entity (e.g., a dental practice, professional corporation, or LLC), you represent and warrant that you have the authority to bind that entity to these Terms, and "you" and "your" shall refer to that entity.
If you do not agree to these Terms, do not access our website or use our services.
Solai Financial Group provides healthcare financial consulting and automation services to dental and healthcare practices, including:
The specific scope of services for each client is defined in the applicable Engagement Agreement. These Terms apply in addition to any Engagement Agreement. In the event of a conflict between these Terms and an Engagement Agreement, the Engagement Agreement shall control with respect to the specific engagement.
Our website is available to all visitors. Our professional services are available to dental practices, healthcare providers, and related business entities. You must be at least 18 years of age and have the legal authority to enter into binding agreements to engage our services.
Active clients are provided access to our SharePoint-based Client Portal for secure document exchange, task management, and communication. By using the Client Portal, you agree to:
We reserve the right to suspend or terminate Client Portal access upon termination of the engagement or for violation of these Terms.
All professional services are governed by a separate Engagement Agreement that specifies the scope of work, service tier (Foundation or Growth), fees, and any service-specific terms. No professional services will commence until a signed Engagement Agreement is in place.
We will perform all services with the degree of skill, care, and diligence expected of a competent financial consulting professional experienced in healthcare accounting. We will comply with applicable professional standards, including those promulgated by the AICPA and the California Board of Accountancy where applicable.
Solai Financial Group reserves the right to determine the personnel assigned to your engagement. Currently, all client work is performed directly by Adam Atmar, founder and lead accountant. If additional team members are engaged in the future, they will be subject to the same confidentiality, HIPAA, and professional standards obligations described in these Terms.
Solai Financial Group operates on a flat monthly retainer model for ongoing services and fixed project fees for one-time engagements. Specific fees are set forth in your Engagement Agreement. We do not charge hourly fees for services within the scope of your retainer.
Monthly retainer fees are due on the first (1st) of each month, payable in advance. Project fees are due as specified in the applicable Engagement Agreement. Payment may be made via ACH transfer, credit card, or other methods agreed upon in writing.
Invoices unpaid for more than fifteen (15) days past the due date may be subject to a late fee of 1.5% per month (or the maximum rate permitted by California law, whichever is less). We reserve the right to suspend services for accounts that remain unpaid for more than thirty (30) days, upon ten (10) business days' written notice.
We will provide at least thirty (30) days' written notice before any increase to ongoing retainer fees. Fee changes will not apply retroactively.
To enable us to perform our services effectively, you agree to:
Delays or failures in providing required information or access may impact our ability to deliver services on schedule, and Solai shall not be liable for any resulting delays or consequences.
Each party agrees to maintain the confidentiality of the other party's Confidential Information and not to disclose it to any third party except as required to perform the services, as authorized in writing, or as required by law. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was already known to the receiving party prior to disclosure; (c) is independently developed without reference to the disclosing party's Confidential Information; or (d) is disclosed pursuant to a court order or legal process, provided the receiving party gives reasonable notice to allow the disclosing party to seek protective relief.
All financial data, practice data, and business information provided by you remains your property. We will use your data solely for the purpose of performing the services described in your Engagement Agreement and as otherwise permitted under these Terms and our Privacy Policy.
Confidentiality obligations survive the termination of the engagement and these Terms for a period of five (5) years, except that obligations regarding PHI survive indefinitely as required by HIPAA.
Solai Financial Group operates as a Business Associate under HIPAA when providing services to covered entities. Our handling of Protected Health Information is governed by the Business Associate Agreement executed with each covered entity client and by our comprehensive HIPAA compliance program.
In connection with our services:
Clients are responsible for ensuring that any PHI shared with us is disclosed in accordance with their own HIPAA obligations and the terms of our BAA.
You retain all ownership rights in your financial data, practice data, and business information. Nothing in these Terms transfers ownership of your data to Solai Financial Group.
Deliverables produced under your engagement consist of two distinct components:
Upon full payment of applicable fees, you are granted a non-exclusive, non-transferable license to use Deliverables for your internal business purposes, share them with your professional advisors, and present them to lenders, prospective buyers, or other third parties as needed for your business. This license remains in effect during the term of your active engagement and for a period of twelve (12) months following termination of services. After this period, you retain permanent access to your Output Data but may no longer use, reproduce, or distribute the Analytical Tools portion of any Deliverables.
Solai Financial Group retains all ownership rights in our proprietary methods, processes, templates, formulas, macros, automation workflows, analytical frameworks, benchmark data, KPI scoring methodologies, report designs, and other tools and intellectual property that we develop or use in the course of providing services ("Solai IP"). You may not copy, distribute, reverse engineer, decompile, or create derivative works of Solai IP without our prior written consent. Solai IP includes, without limitation:
Client agrees not to use Deliverables or knowledge gained through the engagement to independently replicate, or to hire or instruct any third party to replicate, Solai Financial Group's proprietary workflows, templates, analytical frameworks, benchmarking systems, or automation processes. This restriction applies during the engagement term and for a period of twenty-four (24) months following termination. This provision does not restrict Client from engaging other accounting or financial consulting firms, provided such firms develop their own independent methodologies rather than replicating Solai IP.
Upon termination of the engagement for any reason, Client shall:
Solai Financial Group will cooperate fully in transitioning your data to any successor service provider and will provide reasonable assistance during a transition period not to exceed sixty (60) days.
All content on our website, including text, graphics, logos, and design elements, is the property of Solai Financial Group and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our website content without our prior written permission.
Important: The content on our website is provided for informational purposes only and does not constitute professional accounting, tax, legal, investment, or financial advice. You should not act or refrain from acting based on any information on our website without first seeking qualified professional advice tailored to your specific circumstances.
Solai Financial Group provides financial consulting, bookkeeping, and automation services. We are not a CPA firm, law firm, or registered investment advisor. Our services do not include the preparation or filing of tax returns, the provision of legal advice, investment advisory services, or audit or assurance services. We strongly recommend that you engage a licensed CPA for tax preparation and planning, and a licensed attorney for legal matters.
While we strive to deliver measurable value to every client, including identifying cost savings, revenue recovery opportunities, and efficiency improvements, we do not guarantee specific financial results or outcomes. Past performance and illustrative examples referenced on our website or in our materials do not guarantee future results. Every practice is different, and outcomes depend on numerous factors beyond our control.
We make reasonable efforts to ensure the accuracy of information on our website. However, we do not warrant that all website content is complete, accurate, current, or error-free. Website content may be updated at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THIS DISCLAIMER APPLIES TO THE WEBSITE ONLY AND DOES NOT LIMIT THE STANDARD OF CARE APPLICABLE TO OUR PROFESSIONAL SERVICES AS SET FORTH IN SECTION 6.2.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SOLAI FINANCIAL GROUP'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO SOLAI FINANCIAL GROUP DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
IN NO EVENT SHALL SOLAI FINANCIAL GROUP BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR LOSS OF GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, EVEN IF SOLAI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Nothing in this Section 13 shall limit liability for: (a) fraud or willful misconduct; (b) breaches of HIPAA obligations resulting from Solai's gross negligence or willful misconduct; or (c) any liability that cannot be limited under applicable law.
You are solely responsible for all business, financial, and operational decisions you make based on our analyses, reports, recommendations, or other Deliverables. Solai Financial Group shall not be liable for any consequences arising from your business decisions, regardless of whether those decisions were influenced by our services.
You agree to indemnify, defend, and hold harmless Solai Financial Group, its members, managers, employees, agents, and contractors from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of these Terms; (b) your violation of applicable law; (c) inaccurate, incomplete, or misleading information or data you provide to us; (d) your use of our Deliverables in a manner not authorized by these Terms; or (e) any third-party claim arising from your business operations, except to the extent caused by Solai's negligence or willful misconduct.
These Terms are effective as of the date you first access our website or engage our services and remain in effect until terminated. The term of specific service engagements is governed by the applicable Engagement Agreement.
Either party may terminate an ongoing service engagement by providing thirty (30) days' written notice to the other party, unless a different notice period is specified in the Engagement Agreement.
Either party may terminate the engagement immediately upon written notice if the other party: (a) materially breaches these Terms or the Engagement Agreement and fails to cure such breach within fifteen (15) days of written notice; (b) becomes insolvent or files for bankruptcy; or (c) engages in conduct that materially and adversely affects the other party's reputation or business interests.
Upon termination of an engagement:
Sections 9 (Confidentiality), 10 (HIPAA), 11 (Intellectual Property, including 11.4 Non-Replication and 11.5 Return of Proprietary Materials), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), and 16 (Dispute Resolution) shall survive any termination of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.
Before initiating any formal dispute resolution proceeding, the parties agree to first attempt to resolve any dispute informally by providing written notice to the other party describing the dispute and engaging in good-faith negotiations for a period of thirty (30) days.
If informal negotiations are unsuccessful, the parties agree to submit the dispute to non-binding mediation administered by a mutually agreed-upon mediator in San Diego County, California, before initiating arbitration or litigation. Each party shall bear its own costs of mediation, and the mediator's fees shall be shared equally.
If mediation is unsuccessful, any legal action arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in San Diego County, California. Each party irrevocably consents to the personal jurisdiction of such courts.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL CLAIMS AND DISPUTES ARISING UNDER THESE TERMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
You agree not to use our website or services to:
Neither party shall be liable for any delay or failure to perform its obligations (other than payment obligations) where the delay or failure is caused by events beyond its reasonable control, including natural disasters, pandemic, acts of government, power or internet outages, cyberattacks, labor disputes, or disruptions to third-party services upon which our services depend (e.g., Microsoft 365, QuickBooks Online, banking platforms). The affected party shall provide prompt notice and use commercially reasonable efforts to mitigate the impact and resume performance.
These Terms, together with our Privacy Policy, your Engagement Agreement, and any applicable BAA, constitute the entire agreement between you and Solai Financial Group with respect to the subject matter hereof and supersede all prior or contemporaneous communications, whether oral or written.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. A waiver of any provision shall not constitute a waiver of any other provision or a continuing waiver of the same provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, provided the assignee agrees to be bound by these Terms.
All notices under these Terms shall be in writing and delivered by email (with confirmation of receipt) or by certified mail, return receipt requested, to the addresses specified in the applicable Engagement Agreement or, for Solai Financial Group, to adamatmar@solaifinancial.com.
We may update these Terms from time to time. When we make material changes, we will update the "Last Updated" date and, for active clients, provide notice via email or Client Portal. Your continued use of our website or services following any changes constitutes acceptance of the updated Terms.
Solai Financial Group is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employer-employee, or agency relationship between you and Solai. Neither party has the authority to bind the other or to incur obligations on the other's behalf.
If you have questions about these Terms of Service, please contact us:
Solai Financial Group
San Diego, California
Email: adamatmar@solaifinancial.com
Phone: (619) 768-2216